Hosted Telephony in Exeter

At one time companies would have one network for voice and one for data. They would run on different protocols and require different skills to manage. The traditional Telephone System was a large, complex and very expensive piece of equipment bought over a very long period. And to many businesses this felt like a prison sentence.

Then came voice over IP (VoIP) which recognized that voice could be treated as data just like any other. As long as quality of service (QoS) could be assured, everything could run over a single IP-based network. There was, however, one major drawback. Moving to VoIP required that companies invest in an IP Telephone System to replace their traditional PBX. And while the cost savings could be substantial so was the capital expenditure involved.

With Cobalt's Hosted Telephony, our hosted voice product, you get a fully-fledged business-class VoIP service without the need to invest in an IP PBX. We will host the entire service through our high speed network and advanced data centres. And we will guarantee service levels and uptime through stringent Service Level Agreements.

You can simply get on with enjoying the benefits of:

• Lower external call costs
• Free internal call costs
• Simple moves, adds and changes (MACs)
• Greater productivity
• Increased flexibility (users' numbers can follow them wherever they go)
• And, because it's hosted, greatly simplified management

Remote Office, Make any phone your business phone.

Work Smarter

• Give out one number and stay available, on your terms.
• Call a client with your personal mobile phone and have your business number appear on their Caller ID.
• Receive business calls at home, when you choose, without giving out your home number.
• Make long distance calls from a hotel phone without paying hotel rates and surcharges.
• Simplify expense administration - no more long-distance reimbursement hassles.

How?

When the Remote Office feature is active, all incoming calls to your business phone are intercepted and rerouted to the number of your choice. When you place outgoing calls through the Cobalt Hosted Telephony Communications Toolbar or User Portal, your calls appear to come from your business office and any long-distance charges will be billed to your Cobalt account.